Parkdean Holiday Homes

Call us on: 0344 335 3484

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Terms & Conditions

1. General disclaimer

This Privacy Policy sets out how we comply with our obligations under data protection legislation. It applies to any information we obtain about you via this website. Your provision of your personal data to us will signify your consent to our use of that data in accordance with this Privacy Policy.

Your privacy is important to us. This website has been designed so that you can use it without needing to identify yourself or give us any personal data unless you require specific information from us or are purchasing one of our products or services.

Our privacy policy relates only to information that we obtain from you. Our website contains certain links to other websites which may be of interest to you. If you visit a website operated by a third party through a link included on this website, your information might be used differently by the operator of the linked website. You should look at the website's linked privacy policy and take care, particularly if the website requires you to submit personal information. Please also note that we are not responsible for the content that is displayed on these third party websites.

2. How will we use your information?

The information you provide to us when using this website will be processed for the following reasons:

  • to administer sales requests including confirming your request and otherwise communicating with you about your potential sale
  • to send you our brochure(s)
  • to notify you of our products and services, including promotional offers
  • to customise this website according to your interests
  • to comply with our statutory and regulatory obligations
3. What information will we collect?

The type of information we will collect about you includes:

  • your name, age and address
  • the park/region you are interested in
  • your phone number or mobile number and e-mail address
  • information you complete in relation to our client surveys

We will never collect sensitive information about you without your explicit consent. Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.

4. Data protection

Keeping safe the information you have given us.

The information you give us in connection with your booking is held by Parkdean Resorts (as a data controller) in accordance with the Data Protection Act 2018 and the EU General Data Protection Regulation 2016 (as applicable).  We use this information to help us to provide and improve our service to you and to provide you with information about our holidays and holiday homes. We may disclose this information to companies in the Parkdean Resorts group[1] and to our agents, contractors, insurers and insurance brokers and their advisers, and to others if we are legally required to do so, or where we believe it is necessary to protect our or another person’s rights, property or safety. Where you make an enquiry or purchase with us, we will process your data for marketing purposes.   If you do not want us to send marketing information about our holidays or holiday homes please contact us using the telephone number or address below.  Alternatively, you can email us at We use CCTV cameras at some locations at our holiday parks for crime prevention and safety reasons and telephone calls may be recorded for training and monitoring purposes. You should ensure other members in your party know about the information you provide and how we use it and agree to it.  For further information on how we process your personal data please see our privacy policy at

Your online security - provided by Verisign

Here at Parkdean Holidays we take your security very seriously, our Verisign secure server software protects all of your personal information and card details on steps 4 & 5 with 256 bit military encryption. We have the highest level of protection available with the Extended Validation Pro certificate. Extended Validation SSL gives Web site visitors an easy and reliable way to establish trust online.

Only this type of certificate will trigger high security Web browsers to display a green address bar with the name of the organisation that owns the SSL Certificate and the name of the Certificate Authority that issued it. The green bar shows visitors to our site that the transaction is encrypted and our organisation has been authenticated according to the most rigorous industry standard.

Certain older browsers and operating systems will not connect at the strongest encryption level available to them unless there is a Server Gated Cryptography (SGC)-enabled certificate on the server. VeriSign is the leading SSL provider of SGC-enabled SSL Certificates, enabling 128- or 256-bit encryption for over 99.9 per cent of Internet users.

Using your data for sending marketing information to you

We can use your email address and other personal data for marketing purposes if you have ticked the box stating that you wish to receive such information. These opt in boxes are located on all the forms where we take your personal information.

You may refuse any marketing communication from us in the future at any time by ticking this box or by simply unsubscribing at If you prefer, you may email us at and enter unsubscribe in the subject line.

Obtaining a copy of the data we hold

Should you wish to obtain a copy of the personal data that we hold on you, please write to us at:

The Company Secretary
Parkdean Holidays
1 Gosforth Park Way
Gosforth Business Park
Newcastle upon Tyne
NE12 8ET

or send an e-mail to the following address:

A small fee will be payable of up to ÂŁ10. On receipt of your request we will inform you of the exact amount of the fee. As soon as we are satisfied as to your identity and you have paid the fee, we will send to you, within 40 days, a copy of all the data that we hold concerning you.


If you have a complaint regarding any breach of this privacy policy, contact us at the address or e-mail address given above. When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you within 40 days of receiving your complaint to inform you of the results of your complaint.

Use of cookies

When visiting our web pages, we would like to use tracking technologies which record information about you automatically. This can include using a "cookie" which would be stored on your browser. Without such technology it is possible that certain functionality of this site might be affected. This information does not identify you personally. We automatically collect and store only the following information about your visit

  • the internet domain and IP address from where you access our website;
  • the type of browser software and operating system used to access our website;
  • the date and time you access our website;
  • the pages you enter, visit and exit our website from; and
  • if you linked to our website from another website, the address of that website.

We use this information to help us identify click stream patterns, to improve our website and to learn about the number of visitors to our website and the types of technology our visitors use. We only use this information to ensure that our web pages stay compatible with a selection of browsers and systems and thereby ensure that the pages appeal to a wide audience. We do not track or record information about individuals and their visits.

Latest News

Wednesday 31 January 2018

More stock just added!

More stock just added!…

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Call us on: 0344 335 3484

Mon to Fri 9am - 8pm, Sat & Sun 10am - 6pm

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Copyright © Parkdean Holiday Parks Limited 2018 Terms of Use | Privacy Policy | Cookie Policy | Insurers | Site Map | Contact Us
Tel: 0344 335 3484

Registered in England & Wales. Registered number:4086679 | Registered office: 2nd Floor, One Gosforth Park Way, Gosforth Business Park, Newcastle upon Tyne, NE12 8ET

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